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Service Notices

Outages

No current outages

Changes

Forward schedule of changes following the University ITS Change Management process.

Upcoming changes

Apply March 2019 Windows Updates to Terminal Servers.
Standard
Tuesday 19 March, 08:00 AM to Friday 22 March, 05:00 PM
There will be no outage of service as the servers are in a cluster and can be updated one at a time.
Contact: Brett Loper, Systems Administration
Configure iSCSI Replication on production block storage
Minor
Wednesday 20 March, 08:00 AM to Wednesday 20 March, 12:00 PM
The ethernet network interfaces on the production block storage array (used by production virtual machines), will be configured with IP addresses into an iSCSI fault domain.
Contact: Layton Aplin, Systems Administration
Upgrade Power BI (MyReports) server to latest release
Planned Outage Major
Wednesday 20 March, 08:30 AM to Wednesday 20 March, 10:30 AM
The MyReports Power BI reporting environment will be temporally offline during this upgrade. This upgrade (to version 1.4.6969.7395-January 2019 release) fixes reliability issues and extends features of Power BI and is at the request of the Power BI team. Actual downtime will be limited to a few service restarts.
Contact: Grant Lovell, Systems Administration
March 2019 updates for FCMS Windows servers
Standard
Thursday 21 March, 06:30 AM to Thursday 21 March, 06:00 PM
Remote Desktop services for FCMS staff, FCMS group folders, HPLC data collection, floating licenses.
Contact: Mike Vallabh, Zone 1 - FCMS, FSEN
Apply March 2019 Windows Updates to FSEN Windows Servers.
Planned Outage Standard
Thursday 21 March, 07:00 AM to Thursday 21 March, 05:00 PM
Short outage to services in FSEN such as file shares, license servers, printing mitigated by performing restarts out of hours, or by arrangement with system owners where possible.
Contact: Brett Loper, Systems Administration
Move webcms-prod (cms.its) server to Intel cluster
Planned Outage Major
Thursday 21 March, 07:00 AM to Thursday 21 March, 08:00 AM
All websites hosted on cms.its.waikato.ac.nz including the News-Opinion section of the central website, Faculty (FASS, FCMS, FLAW, FEDU, WMS) and Divisional (FMD, ITS, Library) sites.
Contact: David Murrell, Systems Administration
Alesco HR Awards Update
Minor
Thursday 21 March, 07:30 AM to Thursday 21 March, 09:00 AM
The University staff will not be impacted by the update.
Contact: Ian Drever, ASG Admin
Replace chiller condenser fans
Minor
Thursday 21 March, 08:00 AM to Friday 22 March, 05:00 PM
The M Block datacenter will have it's chiller condener fans replaced. There will be no outage or effect on cooling as there are 8 fans in total , four on each block, and we will shut down one block of four at a time, the chiller is capable of running on one block.
Contact: Layton Aplin, Systems Administration
Decommission winstream1.its.waikato.ac.nz
Planned Outage Standard
Thursday 21 March, 10:00 AM to Thursday 21 March, 11:00 AM
Decommission winstream1.its.waikato.ac.nz. This server was used for WMS/MyWeb papers with video content before Panopto was used. These papers were migrated some time ago, and it hasn't been used for some time. It has had zero connections in the last month.
Contact: Andrew Gera, Systems Administration
SITS Release 1.40.0 - 21 March
Minor
Thursday 21 March, 05:00 PM to Thursday 21 March, 05:30 PM
This is a standard weekly release with little or no impact on the business due to time of release and testing completed prior to release. Release notes are available in https://drive.google.com/open?id=1xYr-Xrb-GXVeDHbCsfpUUq3ll0MztM06
Contact: Tania Mallett, Student Information Projects and Systems
Video Conferencing user interface change
Planned Outage Major
Friday 22 March, 04:15 PM to Friday 22 March, 05:15 PM
The change will happen after hours as not to affect teaching.
Contact: Ihaia Greensill, Teaching Technologies
SITS Release 1.41.1 - 28 March
Minor
Thursday 28 March, 05:00 PM to Thursday 28 March, 05:30 PM
This is a standard weekly release with little or no impact on the business due to time of release and testing completed prior to release. Release notes are available in https://drive.google.com/open?id=1xYr-Xrb-GXVeDHbCsfpUUq3ll0MztM06
Contact: Tania Mallett, Student Information Projects and Systems

Recent changes

Update Fleet Booking Administration to version 1.5.1
Successful Minor
Monday 18 March, 04:45 PM to Monday 18 March, 05:00 PM
Currently users with accented characters in their names cannot be given access to the Car Booking System (Smartrak) due to a bug in Fleet Administration. This bug has been fixed in release 1.5.1.
Update GAM version in GMail account workflows
Successful Major
Tuesday 19 March, 08:00 AM to Tuesday 19 March, 05:00 PM
Google have updated the APIs GAM uses to connect to Google, and if we do not update our GAM version then later this year our GAM dependent integrations will stop working. GAM will be updated to version 4.65 and the supporting scripts have been updated to support this where required. No outage of any service will be observed as GAM processes run on a schedule which will be worked around.
Drop all email being sent to a no-reply address.
Successful Minor
Tuesday 19 March, 09:00 AM to Tuesday 19 March, 04:00 PM
There will be no negative impact to dropping email being sent to no-reply addresses. It will have a positive impact of reducing the repeated email bouncing that occurs when an auto-reply or out-of-office response reply to a no-reply address.
Add qualification to Unitec Research Bank Site
Successful Major
Tuesday 19 March, 05:00 PM to Tuesday 19 March, 05:30 PM
Adding a degree option (Master of Creative Practice) to list of options for thesis submission. Any admins of the site will be affected as well as users during required server restart